Posts Tagged 'Strategy'

Electronic Marketing & Social Media

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Are you ready to market your company in today’s technology and social media stream? Based upon recent results, the average consumer and business is no longer using mail to deliver messages and engage consumers. Recent results posted by the USPS show a steady decline in mail volume over the previous three years results with a projected 10 Million piece decline from 2009 to 2010.

Internet usage, smartphones and social media have become more popular and show a steady increase in popularity ...

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Customer Service and the Impact on Sales

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It amazes me how little large, well known companies focus on customer service.  Is this because they feel that their name is branded and that they’ll receive sales regardless of their customer service or because they just don’t care that you’re spending your hard earned money at their company?

Recently, I had two different experiences with 1) a well known internet company and 2)  a company that isn’t so well known.  I made purchases that were “guaranteed” to arrive by a ...

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Electronic & Digital Marketing 2009

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The U.S. Postal Service announced on Wednesday 8/5, a loss of $2.4 billion in its third quarter which is contributed by the drop in mail volume during the third quarter by 7 billion pieces, or over 14 percent, compared to last year.

On the other side of the fence however, the electronic/digital world is seeing an increase in the number of social media users and companies using social media for marketing purposes.  As reported as recently as last month, Social Media ...

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