Posts Tagged 'Customer'

The cell phone industry is growing daily with new types of cell phones (called smartphones), applications and new technologies that enable us to stay in contact easily with this very portable device.  As the HTC “You” commercial says, it’s the first thing we see in the morning, it is always within arms reach and the last thing we see at night.

With this in mind, technologies are evolving to include group activities for your cell phones. Group activities ...

Whether you are building a client contact list or a member list there are a few key points to take into consideration to help increase the value of your list.

Most member and client contact lists contain one contact for each company. Why is this?  What if that contact moves to another company, leaves the job, is fired, etc.? Who do you contact then?

It is always a good strategy to not only have the person that you consider your key contact/member ...

At some time during your management experience, you’ve probably had that web site project that just won’t end.  The project scope changed about a dozen times throughout the project and although completed and launched, just can’t quite get to the final project sign off.  What do you do?

Good customer service practice says you keep at it until the customer is satisfied. But are you and the customer really putting the necessary effort into the project at this stage?

As a project ...