Posts Tagged 'Best Practices'

Working at home & finding balance

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Finding “balance” when working from home is one of the most difficult challenges for the home work force.  By “balance” I mean finding the balance between “work” and “personal” time.

For a lot of people, working from home sounds like the “dream job”.  Get up whenever you want to, stroll down the hall to your “office”, stay in you PJ’s all day long, take lunch whenever, work whenever, and get all of your personal chores done during the day.  Life is ...

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To do or not to do Social Media?

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This is a common question among many organizations and associations.  Should you become involved in Social Media as a company or not? The biggest challenge faced by associations is time and staff.  Everyone has had to cut staff and/or take on multiple responsibilities over the past year or so and no one  has the time to add another responsibility.  Social Media involvement does take a commitment whether from one or multiple staff members.

There are a few ways that involvement can be addressed ...

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Building your brand from internal resources

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When building and maintaining your brand, internal resources such as your employees are valuable assets since they are on the front line and communicate with your customers on a day-to-day basis.  Employee respect of the company and brand will go a long way to ensuring that your message is conveyed to your customers.  A few steps to this include:

  1. Recognize and Reward – Offer employees incentives to take that extra step in customer service.  Offer awards and/or prizes based on customer ...

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