Archive for November, 2009

When building and maintaining your brand, internal resources such as your employees are valuable assets since they are on the front line and communicate with your customers on a day-to-day basis.  Employee respect of the company and brand will go a long way to ensuring that your message is conveyed to your customers.  A few steps to this include:

1. Recognize and Reward – Offer employees incentives to take that extra step in customer service.  Offer awards and/or prizes based on customer ...
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   18
   NOV
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Twitter is a great way to generate interest, awareness and keep everyone up-to-date on your meeting events.

With a few quick steps, you can keep everyone connected and the interest flying throughout the meeting.

1. Set up a twitter account – if your company or association doesn’t already have a Twitter account, go to http://www.twitter.com and set one up. It’s quick, easy and free.
2. Create a customized background – This only takes a few moments and if you don’t have an in-house staff that ...
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   6
   NOV
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